Services

Operations Strategy & Systems:​

• Align marketing, sales, and business operations to streamline workflows, improve efficiency, and support growth.

• Source and implement operational systems including POS, reservation platform, delivery apps, and any 3rd party integration to support the business. 

• Ensure technical infrastructure and business processes are optimized so your team can focus on delivering exceptional customer experiences.

 

Digital Marketing: 

• Develop comprehensive marketing plans and strategies tailored to business goals.

• Create content for social media, email campaigns, blogs, website and all digital platforms.

• Create and manage pay-per-click (PPC) advertising campaigns to maximize reach and ROI.

• Responsible for digital reputation management and reporting reoccurring complaints to executive team.

• Implement and manage Customer Relationship Management (CRM) systems.

• Track and analyze Key Performance Indicators (KPIs) to measure effectiveness and optimize campaigns.

• Execute website updates that improve usability, visibility, and conversions.

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Sales and Promotions:

• Develop sales promotions based on market trends, customer behavior, and competitive insights.

• Craft promotional campaigns aligned with brand messaging, ensuring consistency across all channels.

• Design and produce all sales and marketing collateral.​

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Analytics and Measurement:

• Set up and configure analytics tools to accurately track marketing performance and customer behavior.

• Monitor key performance indicators (KPIs) to measure conversion, engagement, and revenue impact.

• Translate data into actionable insights to continuously optimize marketing strategies and improve profitability.